| National flags
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| We detect the country from which you access the internet using your ip address and the national flag that appears at the top/center of every page is the flag for your country of residence.
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| Random navigation / Menu uniformity
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| 100% of the website pages are accessible through the cascading menus, which are present and identical on every page. This
enables go everywhere from anywhere page navigation.
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Sequential navigation  and 
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| The sequential navigation function works at two levels.
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| In level 1, you click on a sub-menu title, such as "Silver" or "Product Info" in the main menu bar near the top of every page. Then, the "Previous" and "Next" buttons will allow you to navigate through the top level menus horizontally, from "Silver" to "Products/Services", as if scanning the table of contents in a book.
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| To enter level 2, you click on a sub-item under any of the top level menu items, such as, "Buffalo silver" under the "Silver" menu. Then, the "Previous" and "Next" buttons will allow you to navigate vertically, up and down from Phoenix Silver to Specials, in both directions within the Silver menu, as if scanning the pages within a book chapter.
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| The sequential navigation function enables visitors to view all pages on the website sequentially in all directions as if flipping the pages in a book. Level 1 mode is similar to scanning the table of contents in a book, backwards and forwards, and level 2 mode is similar to scanning the pages within a book chapter.
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| eCommerce
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| The website is enabled for credit card and/or Paypal payments. Any item can be purchased by simply clicking the "Add To cart" button next to the price for that item. Arrangements to pay by bank wire or check need to be made in advance and may be arranged by sending an email sent to .
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| Live silver and gold prices
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| Live gold and silver prices are enabled on TheSilverXchange website. Each BUY button has an up-to-the-minute price next to it. These prices are updated after every 60 seconds during which the NY Spot (asked) price changes, and those changes will appear each time the page is refreshed.
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| "Stale orders" are defined as orders which are placed in the shopping cart and then left unpaid long enough for market prices to change. "Stale orders" will frequently need to have their payments refunded and to be cancelled. Paying for a Stale Order after the market price increases will not enable a customer to purchase below the market, as such payments will likely be refunded and their associated orders cancelled. We reserve the sole right to determine when payment refunds and cancellations are needed.
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