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| Felix the Cat says:
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| "Customer satisfaction is our 1st priority".
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| Giving every customer the best service is our passion.
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| Every customer who places an order will receive, usually within minutes, but always within 12 hours, a formal payment receipt listing the items purchased and a copy of your shipping address taken from your order to give you the opportunity to make corrections, if necessary. This will help prevent shipping errors.
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| Communications is of primary importance as it enables us to provide the best service to all of our customers, regardless of the size of their order. We request that you reply to the first email you receive from us in order that we may know that we are able to communicate with you by email.
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| Our defining quality is a strong commitment to a high degree of business ethics. As unusual as this may sound, ethics are more important to us than profits.
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